How do I change name in Asiana by live person?

 

Wrong names on a flight booking may lead to various issues.  If you have entered an incorrectly spelled name on a booking, you must correct it. Asiana Airlines offers the flexibility to change names over phone calls. You have to understand the airline's policy to determine whether you are eligible to change the name.  You can read further along to know all the details.

 

Asiana Airlines name change policy:

     You can Asiana airlines name change 24 hours before the departure time.

     You must correct minor spelling mistakes. You cannot change the full name as transfer of ownership is not permitted by the airline.

     If you need to change the name due to marriage or divorce, you should provide a legal document for it.

     You can change the name without paying a fee if done within 24 hours of booking the flight

 

Once you understand the Asiana airlines name update policy, you can read further ahead to know the full process of changing the name by calling.

 The process to change name in Asiana Airlines by call-

You have to dial the number +1 844-806-7380 and you will get a series of voice instructions that you need to follow to get to a representative.  The instructions are listed below.

     First, choose the language by pressing the relevant number from  menu.

     Press 1 for a new reservation or to modify the booking.

     You must press 2 to get a refund.

     Press 3 if you are looking for solutions to issues related to baggage.

     You have to press 4 to file a complaint or share your feedback.

     You should press 9 to speak with a customer service representative.

     You must give the booking details like the confirmation code along with the last name of the passenger. The representative will change the name as per your request. You will get an email with the booking itinerary and updated details.

 If you are not able to connect over a call for any reason,  you may use another method from the list below.



 Via the ticket counters:

You can change the name on the booking by contacting a customer service agent at the ticket counters at the airport.  You have to provide the booking details and the representative will correct the name for you. You will get an email consisting of details.

 Using the official website:

     Get to the page flyasiana.com.

     You have to click the Find my trip tab.

     Enter the departure city, arrival city, booking number, boarding date, last name, and first name, then click “Find my trip.”

     Select the flight and choose the tab change name.

     Fill in the correct name and make the payment, if needed.

     The name will be updated on the booking and you will get an email with the details.

 The information above will be useful if you need to change your name on a booking. For help with any other query related to a reservation,  you have to call the Asiana phone number or use the official website.  The number remains operational 24 hours a day throughout the week so that your trip is comfortable.

 

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